Relevated Brands Terms of Service
Client payment implies an sgreement is between Relevated Brands, LLC (“Hillary Hufford-Tucker,” “Coach,” or “RBLLC”) and you (the “Client”). By signing RBLLC's contract or by making payment, the Client agrees to all of the following terms and conditions.
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Program: The Coach and Client agree that the selected coaching package or hourly plan aligns with the Client's stated career goals. The Client acknowledges that outcomes may vary due to Client clarity and performance, economic conditions, industry trends, and target company needs. The coaching program concludes after four months, regardless of achieved outcomes. Sessions beyond this period will be prepaid at the Coach's current hourly rate. Upon completion, the Client may purchase additional sessions or packages at current rates, with this Agreement remaining binding throughout those extra sessions.
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Sessions and Homework: Sessions take place via web conference. The Client will receive homework or research assignments to complete between sessions, which must be returned to the Coach at least 48 business hours before the next session. The Client is responsible for scheduling sessions after finishing the homework.
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Rescheduling: The Client agrees to notify and reschedule sessions at least 24 business hours in advance. Missed sessions may be billed or time deducted. The Coach will make a good-faith effort to reschedule missed sessions.
Payments: Payments are due in advance, invoiced, and detailed for each coaching plan or package. The first session is confirmed upon payment. Sessions will be canceled or rescheduled if payment is not received within 12 hours of the first meeting.
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File Access: Client files are stored for up to three months after services are rendered. Clients must save, request, or download materials before this period, as access will not be available after.
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Confidentiality: Career Coaching is confidential except as required by law. RBLLC may keep coaching notes and materials for up to one year, then discard them. If the Client provides a recommendation or endorsement to RBLLC, it may be used in promotional materials and credited with a first name and last initial.
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SMS Messaging Consent and Privacy: By signing this contract, clients opt into SMS messaging and consent to receive text messages. For SMS text communication, message and data rates may apply. You can STOP messaging by sending ‘STOP’ and get more help by sending ‘HELP.’ Privacy policy details are available at www.relevatedcareers.com/privacy.
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Coach-Client Partnership: The Coach commits to providing support, feedback, and tasks to help the Client succeed. The Client’s commitment, focus, and open communication are crucial to progress, and they are fully responsible for their actions and decisions.
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Not Therapy: The career coaching services provided should not be considered therapy at any level. The Coach is not a licensed therapist and solely offers expertise in transitional, purpose, and reinvention structures for career support.
Job Seeking Documents: The Client is responsible for reviewing and confirming the accuracy of all job-seeking or promotional documents, including resumes, cover letters, brand statements, online profiles, biographies, pitch decks, and more. RBLLC is not responsible for any errors, misrepresentations, or inaccuracies in these documents.
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Intellectual Property: The Client acknowledges the Coach's exclusive ownership of all intellectual property in the coaching materials, including methodology, guides, techniques, and documents. These materials are solely for use in coaching sessions or Client branding and cannot be shared, distributed, reproduced, displayed, modified, or sold without the Coach's written consent.
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Termination: Either party can terminate with written notice. Prepaid fees are non-refundable, though the Coach may, at their discretion, offer credit for future services.
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Disputes: Both parties agree not to disparage one another. If disputes arise and cannot be resolved through negotiation, mediation will be attempted for up to 60 days. If mediation fails, arbitration follows. The prevailing party will be entitled to recover attorney's fees and court costs. Illinois law applies, with the venue in Evanston, Illinois.
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Liability: RBLLC strives to guide the Client toward a clear professional path but does not guarantee specific outcomes or employment. Past successes do not guarantee future results. The Coach's liability for any damages is limited to the total payment made for all coaching services rendered under this Agreement.
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Amendments: This Agreement may only be amended in writing and signed by both parties. By signing, you confirm your agreement to these terms.